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Request Transportation · Self-pay NEMT

Your destination.
Your pickup.
Start the request.

Request non-emergency medical transportation in Liberty and Sullivan County for yourself or a family member. Start a one-way ride request online, or call to plan a round trip, recurring appointments, or airport travel.

Start My Ride Request Call (845) 428-0303

Monday–Friday, 6:00 a.m.–7:00 p.m. Eastern
Weekend transportation by special request and appointment

  • Ambulatory
  • Wheelchair accessible
  • Quote before confirmation
A rider and a Sakeena team member beside the transportation vehicle

Start your ride request

Choose your ride.
Share the day.

Choose ambulatory or wheelchair one-way transportation in the menu below, select your requested pickup date and time, then complete the passenger and trip details.

Selecting a time starts an availability and quote review. Transportation is confirmed after Sakeena reviews the trip and sends confirmation.

Online weekday hours: Monday–Friday, 6:00 a.m.–7:00 p.m. Eastern. Call for round trips, recurring plans, Wait & Stay, airport transfers, or weekend transportation.

The first 10 miles are included.

For qualifying local rides from Sakeena’s company service area, the first 10 passenger-carrying miles per leg are included. Additional mileage is billed from mile 11 in each direction of a round trip.

View mileage rates & packages

Over 250 pounds?
Please call first.

If the rider’s weight exceeds 250 pounds, call (845) 428-0303 before booking. Bariatric transportation is not available at this time.

Sakeena ride request

Ambulatory & wheelchair · One-way requests

Your final route price, any mileage or waiting charges, and transportation arrangements are reviewed separately before confirmation.

Open the ride menu in a new tab

What to have ready

The details
that shape the ride.

A little planning helps Sakeena review the transportation you need. A family member may arrange the ride using the passenger’s trip details and designated contact information.

Compare single trips & recurring plans

Non-medical transportation with agreed assistance. Clinical care, lifting, and transfers are not included. Share transportation needs and any facility pickup or discharge instructions.

  • Pickup & destination

    Have both addresses ready, including the facility or entrance. Select the requested pickup time online; call if an appointment arrival time or additional stop needs coordination.

  • Mobility & access

    Share ambulatory or wheelchair needs, the mobility device, companions, and pickup access so the vehicle fit and agreed assistance can be reviewed.

  • The ride home

    For a round trip, call to plan the return pickup before choosing a one-way service online. Ask about reserved Wait & Stay if the driver and vehicle need to remain available; waiting is priced separately.

  • More than one appointment

    Call with the recurring dates and designated trip contact to plan several rides together. For airport or Catskills travel, share flight details, lodging, outings, and the arrival or return plan.

After your request

From request
to a confirmed ride.

  • Sakeena reviews the trip.

    Your route, date, appointment time, vehicle fit, mobility needs, and transportation availability are reviewed together.

  • You review the quote.

    The trip total explains the starting fare, applicable mileage, reserved waiting, selected options, and terms before you confirm.

  • Confirmation completes the plan.

    A request becomes a reservation after Sakeena accepts the transportation arrangements and sends confirmation. Each recurring date must be confirmed.

Need help with a return plan, airport transfer, weekend request, or mobility question?

Call (845) 428-0303