Sakeena Operations · Liberty, NY · Serving Sullivan County & the Sullivan Catskills
Sakeena Operations provides pre-scheduled, door-through-door — or as we at Sakeena like to say, assistance through the door — non-emergency medical and accessible transportation for adults in Liberty, New York and across Sullivan County. For surgery recovery, ongoing treatment, and mobility-limited travel: your driver helps from inside your door, stays through your appointment, and doesn't leave until you're safely settled.
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Assistance through the door
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Wait & Stay by arrangement
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Trained, healthcare-aware drivers
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Family updated by call & text
The hospital calls: "Your mother is ready for discharge Thursday."
And suddenly it's all on you. You live an hour and a half away. You can't take another day off work. She can't climb into your brother's truck with a new hip. The taxi company doesn't answer. The ride-share driver — if one accepts — won't help her up the porch steps, and he's certainly not waiting around during Friday's follow-up.
You don't need a ride. You need someone who treats the trip like part of her care.
That's what Sakeena Operations was built for. We plan every trip around the person — not just the pickup. We help from inside the door, we secure every walker and wheelchair properly, we stay on site through the appointment, and we don't leave until she's safely back in her favorite chair. Then we text you: she's home.
You stay the son or daughter. We'll be the transportation.
Get This Handled
The pickup — we come to your door
Assistance through the door
The drop-off — safely settled home
Three Ways We Serve
Every situation is different. Start with the reason for the ride — recovery, ongoing treatment, or accessible travel — and we'll plan the support that actually fits.
For families & discharge planners
Coming home from a joint replacement, spine surgery, or a rehab stay? We handle discharge day and every follow-up — bedside to inside your home, with the steps, the walker, and the doorway all accounted for. Hospitals discharge on their schedule. We make sure you're ready on yours.
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For patients & care teams
Chemo, infusion, dialysis, imaging, lab work — treatment doesn't happen once, and neither do we. Set your schedule one time and we cover the whole cycle, arriving early and waiting on site, because after treatment nobody should be watching the parking lot for a car.
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For travelers & resort partners
Visiting the Sullivan Catskills with a wheelchair or walker? We're the accessible transportation your resort doesn't have — dinners out, half-day outings, and pre-scheduled airport transfers (Stewart, Wilkes-Barre/Scranton, Westchester) with real assistance at every step. Enjoy the trip, not just the room.
Learn MorePlanned Like Care, Not Called Like A Cab
Door-through-door transportation means your driver assists you from inside your starting door to inside your destination — not curb to curb. At Sakeena, we simply call it assistance through the door, because that's what it really is: early arrival, trained help with walkers and wheelchairs, an agreed return pickup or separately quoted Wait & Stay arrangement, and a "home safe" text to your family. It's the difference between being dropped off and being cared for.
Request online or call (845) 428-0303. We confirm every trip personally — your quote, your pickup window, your driver's plan.
Your driver comes to the door — not the curb — and secures every mobility device properly before we move.
Your driver stays on site through your appointment. No re-booking a return. No stranger. No stranded.
Up the steps, through the door, safely settled. Your family gets the "home safe" text.
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Assistance through the door is included on every trip, wherever it's safe and permitted — a few common-sense limits apply, like secure areas past airport screening, restricted areas inside facilities, and assistance that requires medical staff. We'll always tell you exactly what to expect when we confirm your trip.
Why Families In Sullivan County Choose Sakeena
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An experience no ride company offers
Ride-shares leave when the door closes. Ambulettes feel like an ambulance. Sakeena is the third option nobody else built: transportation that behaves like care. Every trip is door-through-door — assistance through the door, the way we say it — we wait during appointments, we walk you inside, and a companion always rides free. That's not an upgrade. That's every trip.
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Trained for the moments that matter
Our drivers complete Passenger Assistance, Safety & Sensitivity (PASS) training, professional wheelchair securement, defensive driving, and CPR/First Aid — with training through an AAA-accredited education provider. When your rider has a new hip, an infusion port, or a wheelchair, "careful" isn't a personality trait. It's a certification.
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Judged by one result: safely there, safely home
On time for the appointment. Present for the wait. Patient at the steps. Confirmed by text to the family. We measure every single trip against that standard — and it's why discharge planners and families can hand us their hardest transportation days with confidence.
Simple, Honest Pricing
Starting fares include 10 loaded miles per leg. Extra passenger miles, reserved waiting, tolls and parking are itemized in your quote. Ask about one-way travel, a same-day return or a recurring plan before confirming the ride.
See All PricingLocal & Proud Of It
Sakeena Operations is based in Liberty, New York and serves all of Sullivan County and the Sullivan Catskills. We regularly serve Garnet Health Medical Center – Catskills in Harris, outpatient rehabilitation and physical therapy clinics, dialysis and infusion centers, and specialist offices throughout the region — plus pre-scheduled airport transfers to Stewart (SWF), Wilkes-Barre/Scranton (AVP), and Westchester (HPN). On the edge of our area? Call us. If we can make it work, we will.
Good Questions
Door-through-door transportation means the driver assists you from inside your starting door to inside your destination — not curb to curb. At Sakeena Operations we call it assistance through the door: mobility equipment secured, waiting arranged in advance, and a "home safe" confirmation to your family, on every trip.
Non-emergency medical transportation is pre-scheduled transportation for people who need help getting to healthcare appointments but don't need an ambulance — like riders recovering from surgery, receiving treatment, or using a wheelchair. Sakeena Operations provides private-pay NEMT throughout Sullivan County, NY with assistance through the door included.
Ask for a Wait & Stay arrangement if you need the driver and vehicle reserved during your appointment. Reserved waiting is quoted separately at $45 per started hour for ambulatory travel or $55 for wheelchair-accessible travel, with a one-hour minimum. A scheduled return pickup does not hold the vehicle on site.
Yes. Our vehicle is wheelchair-accessible, and every driver is trained in professional wheelchair securement. Qualifying local wheelchair trips start at $95 one way or $190 for a same-day round trip. Extra distance, reserved waiting and other disclosed costs are shown in the quote.
Three ways: our drivers are trained for medical and mobility needs, we help door-through-door instead of curb-to-curb, and we wait on site instead of leaving after drop-off. Ride-shares also can't guarantee a vehicle for a 7 a.m. discharge in Sullivan County — we schedule it and we show up.
We're a private-pay service — which is exactly why we can guarantee scheduling, wait time, and hands-on help that insurance transportation doesn't offer. Many families use Sakeena when insurance covers the medical care but not dependable transportation home.
Happens every day. Request the trip online or call (845) 428-0303, and we coordinate directly with you, your parent, and the facility — then keep you updated by call or text from pickup to "home safe."
Tell us about the trip — a discharge date, a treatment cycle, or a Catskills visit — and we'll come back with one clear plan and one clear price.
Every request answered personally, usually within one business day. Non-emergency service — for medical emergencies call 911.